Privacy Policy
Effective Date: 1/1/2025
Smokin Cheeze (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us through our website, subscription plans, kiosks, or any other services we provide. By using our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (e.g., credit/debit card details)
- Subscription preferences
1.2 Non-Personal Information
We may automatically collect non-personal information when you use our services, including:
- IP address
- Browser type
- Device information
- Website usage data (e.g., pages visited, time spent on the site)
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your information to:
- Process orders and manage subscriptions
- Communicate updates, promotions, and relevant information
- Improve our products, services, and website functionality
- Respond to inquiries and provide customer support
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party companies that assist with payment processing, delivery, marketing, and analytics
- Legal Authorities: When required by law or to protect our rights and safety
- Business Partners: In connection with joint marketing efforts or partnerships
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Security Measures
We implement industry-standard security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications
- Request data portability
- Lodge a complaint with a relevant authority if you believe your privacy rights have been violated
To exercise these rights, contact us at contact@smokincheeze.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Smokin Cheeze Level 5, Food Eden, Centre Point Mall Kota Kinabalu, Sabah, Malaysia
Email: contact@smokincheeze.com
Phone: +6012-397 7896
Thank you for trusting Smokin Cheeze. Your privacy is important to us!